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Frequently Asked Questions

Are you available for commissioned work?

Yes! Please go to the contact page here and send me an email.

What is your shipping Policy?

Shipping within the continental United States is always free for orders over $100. Please inquire for overseas shipping rates based on size, weight, and destination.
Shipping times typically range from 3-9 business days. Just like for every other business, we ship as soon as possible, and there maybe unavoidable delays, Tracking information will be emailed to you as soon as available.

What is your Policy on Returns/Exchanges/Refunds?

I want you to be delighted with your purchase and enjoy the custom photographs I offer. Each photo is custom printed exclusively for you, using fine art printing techniques. If you choose a frame and matte, those are also custom made for the photograph you selected. If you find there was a problem with printing, framing or damage in transit, please contact me through the contact page form here. I will do what is necessary to make it right. Be sure to include your order number and a brief description of what’s going on.

If you receive your print and it isn't at all what you expected, return it for a full refund. I am that confident that you will absolutely love the image you choose. I will ask why, so I can correct any problems for future customers. Otherwise, it's a "no questions asked" return policy. You have 14 days to decide, and if you don't like it, return it. I'll refund your money.

If your prints arrive damaged, please keep all packaging and contact me though this link with your order number for further instructions.

CAN I CANCEL MY ORDER?

Maybe. Orders go into production as soon as possible after receipt. Please contact me at this link right away if you need to cancel your order.

How can I keep up with your new work?

Take a look and follow me on social media or signup for my newsletter at the bottom of this page

https://www.facebook.com/martinbanksphotography

https://www.instagram.com/martinbanksphotography/


© Copyright 2019-2023, Martin Banks. All Rights Reserved. Sharing is caring, but please ask first before copying photos.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!


 

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